Shipping & Delivery Policy

Domestic (India only)    

  1. We generally dispatch orders within 7-8 working days unless otherwise specifically mentioned in the product details.
  2. Deliveries are dependent upon shipping partners & the location of the delivery thereon. It takes between 1-7 days to reach a customer’s location “after” dispatch. In Metro cities normally the package gets delivered within 1-2 business days.
  3. Free Shipping

Exceptions can be during peak festive season or restricted & remote locations. Please do reach out to us in case of any urgency so we can review possibilities to expedite.

International

  1. All Orders accepted for international addresses are Pre-Paid only.
  2. Shipping charges for our international locations will be calculated during checkout depending on the order value. Order value of more than USD 150 is Free shipping.
  3. Any custom charges have to be borne by the customer (Our IE Code is CNKPS0061A)
  4. Dispatch Time: Orders are usually dispatched within 7 – 8 business days. Unless otherwise explicitly mentioned in the product details.
  5. Transit Time: Orders are generally in transit for 7 – 22 business days. the actual transit time may vary significantly depending on the local courier responsible for delivering the order to your door-step. 
  6. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order. In case of modifications, kindly drop us a mail at support@chicnpert.com within 2 hours of placing an order.
Delivery Service Providers
 
We partner with the leading shipping companies to give all of our customers quality shipping services. As listed below, these suppliers are:
 
Domestic 

International 

Amongst these options, the designated shipping partner for your shipments can differ.

 

Refund & Exchange (International Orders)

  1. If, unfortunately, you have to cancel an order, please do so before your order is shipped. Once shipped, no refund can be processed.
  2. If you cancel your order before your product has been shipped, we will refund the entire amount after deducting transaction charges.
  3. We, unfortunately, do not have any return & exchange policy for international customers. Returns are accepted only in certain cases see return policy for more details.
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