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Shipping & Delivery Policy
Domestic (India only)
- We generally dispatch orders within 7-8 working days unless otherwise specifically mentioned in the product details.
- Deliveries are dependent upon shipping partners & the location of the delivery thereon. It takes between 1-7 days to reach a customer’s location “after” dispatch. In Metro cities normally the package gets delivered within 1-2 business days.
- Free Shipping
Exceptions can be during peak festive season or restricted & remote locations. Please do reach out to us in case of any urgency so we can review possibilities to expedite.
International
- All Orders accepted for international addresses are Pre-Paid only.
- Shipping charges for our international locations will be calculated during checkout depending on the order value. Order value of more than USD 150 is Free shipping.
- Any custom charges have to be borne by the customer (Our IE Code is CNKPS0061A)
- Dispatch Time: Orders are usually dispatched within 7 – 8 business days. Unless otherwise explicitly mentioned in the product details.
- Transit Time: Orders are generally in transit for 7 – 22 business days. the actual transit time may vary significantly depending on the local courier responsible for delivering the order to your door-step.
- Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order. In case of modifications, kindly drop us a mail at support@chicnpert.com within 2 hours of placing an order.
We partner with the leading shipping companies to give all of our customers quality shipping services. As listed below, these suppliers are:
Domestic
International
Amongst these options, the designated shipping partner for your shipments can differ.
Refund & Exchange (International Orders)
- If, unfortunately, you have to cancel an order, please do so before your order is shipped. Once shipped, no refund can be processed.
- If you cancel your order before your product has been shipped, we will refund the entire amount after deducting transaction charges.
- We, unfortunately, do not have any return & exchange policy for international customers. Returns are accepted only in certain cases see return policy for more details.